Shipping policy
Shipping Policy — The Final Say TCG
Effective Date: August 25, 2026
At The Final Say TCG, we understand that your cards and collectibles matter. Orders are packaged carefully and securely to help ensure they arrive in the condition shown and described.
Order Processing
Orders are typically processed and shipped within 1–3 business days after payment has been successfully received.
Business days do not include weekends or U.S. federal holidays.
During high-volume periods, product releases, severe weather, or other unusual circumstances, processing may take longer.
Shipping Rates
Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed at checkout.
Shipping rates may vary based on the size, weight, value, destination, and shipping method selected.
Tracking
Tracking information will be provided for eligible shipments once the order has been processed and a shipping label has been created.
Please allow time for the shipping carrier to scan and update tracking information.
Packaging
We take collectible protection seriously.
Trading cards, graded cards, and sealed products are packaged using appropriate protective materials based on the item being shipped.
Higher-value orders may receive additional packaging, tracking, insurance, or signature confirmation at our discretion.
Delivery Times
Delivery estimates provided at checkout or by the shipping carrier are estimates and are not guaranteed by The Final Say TCG.
Once an order has entered the carrier's network, delivery times may be affected by weather, holidays, carrier delays, service disruptions, or other circumstances outside our reasonable control.
We will assist customers with legitimate shipping issues whenever reasonably possible.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If you notice an error before your order ships, contact us immediately at Billy@thefinalsaytcg.com.
We cannot guarantee that an address can be changed once an order has entered fulfillment or been transferred to the shipping carrier.
Lost or Missing Packages
If tracking indicates that your shipment has been delayed or appears to be lost, please contact us at:
We will review the shipment and, when appropriate, work with the shipping carrier to investigate the issue.
Claims may require additional information from the customer or time for the carrier to complete its investigation.
Packages Marked Delivered
If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location, with household members, neighbors, building management, or other appropriate locations where the carrier may have left the package.
You should also contact the shipping carrier when appropriate.
If the package still cannot be located, contact us and we will review the situation with you.
Damaged Shipments
If an order arrives damaged, contact us within 48 hours of delivery at Billy@thefinalsaytcg.com.
Please keep all original packaging and shipping materials and provide:
- Your order number
- Photographs of the shipping package
- Photographs of the packaging materials
- Clear photographs showing the damage to the item
Do not discard the packaging while a shipping claim is being investigated.
We will review the situation and determine the appropriate resolution consistent with our Refund & Return Policy and applicable law.
International Shipping
When international shipping is available, customers are responsible for any applicable customs duties, VAT, import taxes, brokerage fees, or other charges imposed by the destination country, unless otherwise stated during checkout.
International shipments may be delayed by customs or local carriers.
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
Returned or Undeliverable Packages
If an order is returned to us because of an incorrect or incomplete address, refusal of delivery, or other customer-related delivery issue, additional shipping charges may apply if the customer requests reshipment.
Any refund eligibility will be determined according to our Refund & Return Policy.
Contact Us
Questions about shipping or an existing order can be sent to:
The Final Say TCG
Billy@thefinalsaytcg.com
Every card has a story. Not every card deserves a slab. Every card gets The Final Say.
Green Light. Final Say.